Shipping policy
SHIPPING POLICY
At Matrah Dates Online, we deliver premium dates across Pakistan.
Delivery Areas
We currently deliver across Pakistan through trusted courier services.
Order Processing Time
Orders are usually processed within 1–2 business days after confirmation.
Delivery Time
Estimated delivery time is usually 2–5 business days, depending on your city and courier service.
Delivery times may vary due to weather, holidays, courier delays, or circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be shown at checkout before you complete your order.
Free Delivery
Free delivery may be available on selected orders or promotional offers, as displayed on our website.
Cash on Delivery
Cash on Delivery may be available for eligible orders and locations.
Incorrect Address or Contact Number
Please provide a complete and accurate shipping address and phone number. Matrah Dates Online is not responsible for delivery delays or failed deliveries caused by incorrect customer information.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
Contact Information
Matrah Dates Online
Email: support@matrahdatesonline.pk
WhatsApp: +92 302 579 9240
Location: Dera Ismail Khan, Pakistan